By: Kelly Barnhard
Overview
Article
Description/Connection to Text
The article, Positive psychological capital: Beyond human
and social capital, reveals how to expand capital for greater
competitive advantage. The article’s content declares that psychological
capital lies beyond human and social capital and basically consists of “who you
are” rather than what or who you know. Specifically, the article guides the
reader through four positive psychological capacities of confidence, hope,
optimism and resilience. The following paragraphs will describe how these four
points pertain to the business world today and how they contribute to positive
psychological capital. Particularly, how these points improve performance, productivity,
customer service, and employee retention.
- Confidence: An individuals conviction of his or hers ability to perform a task is strongly linked to positive work-related performance.
- Hope: Having a positive motivational state can impact how one performs.
- Optimism: By interpreting bad events as being only temporary and making specific attributions can lead to desirable workplace outcomes, and higher performance and retention.
- Resilience: If leaders, associates, and overall organizations can bounce back from hard times then desired outcome are more attainable.
This article explores the possibility of creating a greater competitive
appeal through the use of human talent, which greatly relates to our text. In the
first chapter of our text, we are informed that managing people as human
resources is essential to accomplishing organizational goals. Specifically, how
people in organizations can be a core competency which can differentiate them
from competitors. Our text states that it is not solely the people that add
value, rather it is their capabilities, knowledge, skills, and life
experiences. The four positive psychological capacities discussed in the
article are what the people bring and contribute to organizational success.
Take Away Points
There is no question that an organization’s human capital and
social capital have significant roles in an organizations success. However, this
article goes beyond both of these types of assets and embraces positive psychological
capital. What can be gained from this concept is that people should be viewed
as human assets. The practical guidelines and the four psychological points discussed
in this article can be used to achieve desirable performance, increase
productivity, and improve customer service and retention. After reading this
article, we can better recognize the importance of the human factor and the
role it plays in an effective organization.
Works Cited
Luthans, F., Nielson, T., Grant-Vallone, E. (2004). Positive psychological capital: Beyond human
and social capital. Business Horizons, 45-50. Retrieved from http://scholar.google.com/scholar?start=10&q=Human+capital+improved+performance+of+HR&hl=en&as_sdt=0,23
Mathis, R. L., & Jackson, J. H. (2010). Human
resource management. (13 ed.). Mason, OH: South-Western Cengage Learning.
No comments:
Post a Comment